Do I need to be a member to ask a legal question?

Yes. Legal support is a members-only feature. You can log in or join free to access this feature.

How long does it take to receive a reply?

Most enquiries are responded to within 48 hours. Complex queries may take longer, but all updates will be visible in your member dashboard.

What kind of legal issues can I submit?

You can submit tenancy-related questions, including issues with deposits, repairs, eviction, or rental agreements. Our team offers guidance and may prepare documents to assist.

Who can submit a document?

Only registered TLA members can submit legal documents or evidence. Please ensure you are logged in before submitting.

What types of documents can I upload?

You may upload any tenancy-related documentation such as tenancy agreements, deposit records, maintenance logs, or evidence for legal support. PDF, Word, and image formats are supported.

Where can I view my submitted documents?

All submitted documents are accessible via your member dashboard. You'll also receive a confirmation after each upload.

What types of claims can I submit?

You can submit claims related to deposit disputes, disrepair, harassment, rent arrears, illegal eviction, or tenancy contract breaches.

Is there a cost to submit a claim?

Members can submit claims as part of their membership. Some advanced services may carry a small fee.

How long will it take to hear back?

Initial claim reviews are usually completed within 2–3 working days.

Where can I check my claim status?

All updates are posted in your Member Dashboard. Email alerts are also sent for important actions.

Who will respond to my enquiry?

Our legal support team, including experienced case assessors and housing law specialists, will review your enquiry and respond via your member dashboard.

Is my enquiry confidential?

Yes. All submissions are strictly confidential and handled in accordance with our data protection policy and ethical guidelines.

How long does it take to receive a response?

You will typically receive a reply within 48 hours. More complex enquiries may take slightly longer, and all updates will be posted to your dashboard.

Can I ask more than one question?

Absolutely. Members can submit multiple enquiries as long as each is related to a distinct tenancy or legal issue.

What if I need a legal document created?

If your situation requires a formal letter or court-ready document, our team will assess your case and draft it for you — this is included in Premium membership.

<a href="https://landlordassociation.org.uk/legal-support-hub/" class="ilj ilj--auto" data-ilj="1">Landlord Legal</a> Add-Ons & Case Support | The <a href="https://landlordassociation.org.uk/" class="ilj ilj--auto" data-ilj="1">Landlord Association</a>

Case-by-Case Legal Support for Landlords

When a tenancy dispute disrupts your world, you need clarity and speed — without being drawn into a financial black hole. Our flexible legal add-ons provide expert-backed solutions tailored to your needs, at a fraction of the cost of full legal representation.

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Landlord Legal Add-Ons

Choose the support level you need. The more we do, the less you worry.

Initial Case Assessment

Quick expert review of your case with actionable advice and templates.

Professional case review by TLA legal team
Written opinion on claim strength
Step-by-step guide for next actions
Basic legal letter templates included
Checklist for evidence preparation
Guidance on common landlord rights

Rating: 87/100

Used by 19,482 landlords

Perfect for landlords who want expert insights without heavy involvement from TLA.

TLA Input: 20%

£29.99

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Legal Letter Drafting

One strong letter can resolve disputes before they escalate.

One fully customised legal letter
Compliance check to UK housing law
Templates for serving instructions
Clear steps on next escalation
Includes follow-up template email
Priority delivery (48 hours)

Rating: 92/100

Used by 31,204 landlords

A balanced approach: We handle the legal drafting while you manage delivery.

TLA Input: 50%

£89.99

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Case Preparation Pack

Everything you need for court or solicitor handover, fully organised.

Comprehensive case summary
Chronology and evidence bundle
Draft witness statement included
Full document checklist
Guidance for Money Claim Online
Court-ready PDF pack delivery

Rating: 95/100

Used by 52,893 landlords

Maximum TLA involvement: Your case pack is almost fully prepared by us.

TLA Input: 80%

£199

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Meet Our Nationwide Legal Partners

When your case needs expert representation, our trusted legal partners step in. These firms are carefully vetted, highly experienced, and committed to delivering results for landlords. Access exclusive benefits, priority handling, and peace of mind knowing you’re in the best hands.

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View Our Legal Partner Hub